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Subscribe to Veli’k online with your bank card and enjoy the rides! 

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Contact

Questions? Call the Customer Service 8-800-700-8642

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Travel safely with Veli'K and share your city with motor vehicles and pedestrians.

Our advice

Our advice

Some recommendations and helpful tips to travel safely in the city.

 

As is proper safety practice bikes are regularly serviced to ensure they are fit for their intended use at all times.

 

Prepare for your cycle journey

Before you set out, here are some helpful tips to make your journey comfortable and safe.

 

Take the time to adjust the bike's saddle height for greater comfort and stability.

Check the brakes, tyres and lights. Adjust your speed to the weather conditions.

 

For greater visibility at night, wear reflective clothing.

 

Do not carry a passenger: the bike was designed to carry one person only.

 

Your responsibility

 

You are responsible for your bike. Be sure to comply with the conditions of use:

 

Veli'k is designed for users aged 14 and over (minimum height: 1.50 m).

 

- When returning a bike, be sure to attach it firmly to its stand.

 

- Use the anti-theft device if you make a short stop.

 

- You have a maximum of 24 hours to return the bike. After this period, the deposit will be debited to your account.

 

- Never lend your bike or subscriber card to anyone else (you are personally responsible for complying with the general conditions of access and use).

 

 Make sure you have third party liability insurance, which is mandatory in order to use the service.

 

 Download the general conditions of access and use.

The highway code

The highway code

Respect the road safety rules
Vigilance is an essential part of city travel, particularly for cyclists. Here are a few rules to follow to ensure you travel safely.

- Respect the signs: red lights, one-way streets, stop signs, etc.;

- Don't cycle on the pavements, respect pedestrians and slow down when approaching a pedestrian crossing;

- Use the cycle paths;

- Cycle in single file when in a group;

- Use arm signals to indicate a change of direction;

- Beware of people suddenly opening car doors;

- Do not overtake big vehicles on the right;

- Cycle on the right-hand side of the road. For the sake of everyone's safety, you must respect this rule outside of the designated cycle paths.

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